Your message just landed in our inbox at hello@theplushmaker.com. A real person from our team will reply within 24 hours — usually much sooner during business hours (Mon–Fri 9:00–18:00 CST).
You just kicked off a ~49-day journey from sketch to shipped plush. The first 24 hours look like this.
A Project Manager reads through what you sent, jots down any clarifying questions, and checks capacity.
Usually within a few hoursNot a form letter — a specific email with pricing estimates, material suggestions, lead time, and next steps.
Within 24 hoursIf you approve to proceed, the prototype ($150–$200) starts production. Physical sample on your desk in 7–14 days.
See full process →Links that tend to answer the questions customers ask right after inquiring.
Send us your inquiries and let us bring them into plush toys. We will contact you within 24 hours.